Ukraine
Rotterdam has sympathy for you, your family and friends in this time of war in Ukraine. We hope you will be able to get some rest in our city. We have tried to organize your stay here in Rotterdam in the best way we can.
General
Are you from Ukraine and are you seeking safe haven in Rotterdam? On this page you will find information about the municipality of Rotterdam.
I am a refugee from Ukraine, and I need shelter. Where can I go?
Unfortunately, there are no more shelters available for Ukrainians in Rotterdam and the region.
Do you have an appointment? Then you are still welcome.
Are you a refugee from Ukraine and are you bound to Rotterdam or the region? For example, because your children already go to school here. Then you are welcome at Marten Meesweg 141B in Rotterdam from Monday to Friday: from 10 a.m. to 4:30 p.m. Or you can email hulpoekraine@rotterdam.nl. Link opens an external page
Is there a place where refugees from Ukraine can meet each other?
The municipality of Rotterdam offers a meeting place for Ukrainian refugees in Rotterdam.
You can find volunteers from the Ukrainian Community there and an employee of the municipality of Rotterdam's Vraagwijzer. They can answer questions related to finances, medical care, education or any other questions you may have.
The HalloWerk counter can help you with questions about work.
The Council for Refugees also holds its consultation hours here.
- Ukrainian House. Link opens an external page, Pleinweg 196-a
For information about openinghours, check the Wmo radar website. Link opens an external page.
Shelter
Are you a refugee from Ukraine and new to the Netherlands? Then you must report to 'Ukrainan Transit Location Utrecht', Jaarbeurs, Hall 5 (open 24 hours a day all week). From this registration location you will be helped with finding a place to stay, food and medical care.
When you apply for shelter, the municipality checks where there is room for you. Unfortunately, you cannot choose the municipality in which you wish to be housed.
You can, of course, make your own arrangements for accommodation. You will then have to pay any costs of accommodation yourself.
Do you have income and do you live in a municipal shelter? Then you are going to pay for this shelter. For example, the municipality uses that money to pay the costs of gas, water and electricity.
The amount and when you will have to start paying are not yet known. Once known, you will be informed by the municipality.
You are living with a host family in Rotterdam. This requires adaptation and mutual understanding. From you and from your host family.
It is a good idea to make arrangements with each other about how you will live together. And how you will contribute to the host family's household.
Have you been living with a host family for a while now? Then it is good to regularly discuss the agreements made. Do the arrangements still match your wishes and those of your host family? Maybe new agreements are needed?
You can contribute in different ways within the host family. By helping with the household, for example. You can also help with the extra costs incurred by the host family.
Below you can find a list of topics you and your host family can make agreements for with each other. Perhaps not all topics apply to your situation. In that case, skip them. If necessary, add other topics to the list that are appropriate to your situation.
- If you are going away for 2 nights or less, please let the location manager know. Your room will remain available for you.
- If you are going away for more than 2 nights, you should discuss when you will return with the location manager. The location manager will check whether your room can remain available for you.
- If you stay away for more than 1 night and didn't let the location manager know, the manager may decide to give your room to other refugees.
Refugees from Ukraine can get temporary protection in the Netherlands through the European Union Temporary Protection Directive. You can find more information on IND.nl. Link opens an external page.
You can find more information about Temporary Protection and the relevant conditions on Residency non-Ukrainians | IND.nl. Link opens an external page.
You can find more information about possible assistance for returning to Ukraine at the Repatriation and Departure Service. Link opens an external page.
You can get support for returning to your country of origin or a country outside the European Union. You can find more information at Repatriation and Departure Service. Link opens an external page (Dienstterugkeerenvertrek.nl).
Travelling with your pet from Ukraine or Russia? See a vet and ensure that your pet gets the rabies vaccination.
You can find more information on NVWA.nl. Link opens an external page (English).
At the shelter you may keep the pet you brought with you. However, it is difficult to find a shelter for you and your pet.
Do you live in the shelter? Then you are not allowed to get a new pet.
(Medical) care
If it is life-threatening, call 112. You will then be put through to the control room of the police, ambulance and fire department.
For emergency care, you can go to Erasmus MC or Sint Franciscus Gasthuis (on the North bank of Rotterdam) or Maasstad or Ikazia Hospital (on the South bank of Rotterdam).
If you are staying at a municipal shelter location, report to the location manager, nurse or security staff. They can contact the General Medical Practice Service Center ('huisartsenpost') for you.
If you are staying at someone's house, you must call the General Medical Practice Service Center yourself.
- General Medical Practice Service Rotterdam North
- Kleiweg 500, 3045 PM Rotterdam
Telephone number: 010 466 95 73
- Kleiweg 500, 3045 PM Rotterdam
- General Medical Practice Service Rotterdam South
- Maasstadweg 59a, 3079 DZ Rotterdam
Telephone number: 010 290 98 88
- Maasstadweg 59a, 3079 DZ Rotterdam
You can find more information about this on RefugeeHelp - Healthcare - Health insurance. Link opens an external page.
Medicine is prescribed by a doctor. With the prescription written by the doctor you can get your medicine at the pharmacy.
If you are staying at a municipal shelter location, you can go to the location manager or the nurse. They will find out for you where you can go.
If you are staying at someone's house, you can contact a midwife practice in the area yourself.
If you are staying at a municipal shelter, you do not have to do that yourself. If you have a request for care, report it to the location manager or the nurse.
Do you not live in a municipal shelter? Then you are responsible for finding a GP yourself.
You can go to a dentist in the vicinity of your shelter without a referral. Only for acute physical symptoms, you can get a reimbursement from the Displaced Persons Medical Care Scheme (RMO) of up to €250 once a year. On RMOekraine, you can find the list of treatments. Link opens an external page (PDF in Dutch) that are reimbursed within the RMO.
Non-acute dental care is not reimbursed from the Displaced Persons Medical Care Scheme (RMO).
As a patient, you are personally responsible for paying the bill. Therefore, it is important that you consult with the dentist beforehand about costs and reimbursement.
The dental costs for children aged 0-18 are covered by the subsidy scheme.
As there's a shortage of dentists in the Netherlands, you will sometimes have to wait.
You can contact the Centre for Youth and Family (CJG). Call 088 201 00 00 or go to CJG Rijnmond. Link opens an external page.
You can go to the Vraagwijzer for questions about various topics, like administration, parenting, legal issues, money or health for example. For more information check the webpage Vraagwijzer.
The Vraagwijzer can be found at various locations throughout the city and in the Ukrainian House, Pleinweg 196A. For opening hours of the Vraagwijzer in the Ukraine House, check the website Oekraïens Huis - wmo radar.. Link opens an external page
The municipality's district team can support you with questions about finance and debt, youth care, domestic violence, addiction and more.
You can find more information about the district teams on the webpage Wijkteams.
For information about other medical questions, like the coronavirus or other infectious illnesses, you can go to GGD Rotterdam Rijnmond. Link opens an external page.
Registration
Do you stay in a municipal shelter? Please report to the site manager.
Have you arranged your own accommodation, for example with a host family or with your family or friends? You can arrange your registration, without making an appointment, at municipal service desk ('Publiekslocatie') location Centrum.
You can register between 12 and 1 pm on Tuesday and Thursday.
The following conditions apply:
- You need to have the Ukranian nationality.
- You need to bring a valid, international passport.
- If available, bring the birth certificates, marriage certificate and/or divorce certificate of all your family members with you.
- You need to fill in this registration form (this form will soon be available in Ukranian).
- Your host/hostess needs to fill in the form 'Verklaring van inwoning', with a copy of his/her ID-card.
- If you don't speak Dutch or English, please bring someone who can translate for you.
If you can’t meet these conditions, you need to wait for further information. We will keep you informed through this website.
Registration in the BRP (Basisregistratie Personen) is necessary to receive a residence document from the Immigration and Naturalisation Service (IND) (the sticker). Without a residence document, you are not allowed to work in the Netherlands. If you are not (or no longer) registered in the BRP, the IND will not extend your residence document.
The municipality does not share your personal data with other (international) governments.
This proof will either be a sticker in your passport, or a loose piece of paper. Sometimes it can also be a card (O-document). The sticker shows you’re legally permitted to be in the Netherlands until 4th March 2024. You will not be allowed to live or work in the Netherlands without this proof.
You can find more information about the proof of residence and making an appointment on the IND website. Link opens an external page.
When you move from a host family or private shelter location to a municipal shelter you will need to inform the municipality. If you move from a municipal shelter to a private shelter location or a host family, you must also report your move. If you relocate within or out of Rotterdam, move to another city or move abroad, you must report this to the municipality.
We explain what to do in which situation below. You can fill out the necessary forms at the reception locations and at the Ukranian House. A municipality employee can help you with this.
Move to another municipality
When you move/relocate from Rotterdam to another municipality, you need to notify the new municipality of your move/relocation. This will not change your official registration (Basisregistratie Personen, BRP).
Move to another country
When you move/relocate from Rotterdam to another country you need to cancel your official registration at the municipality of Rotterdam. You will no longer be registered in the BRP (Basisregistratie Personen). At 'I am leaving the Netherlands (temporarily). Does this affect my living allowance?' (in section Living allowance. Link opens an external page) you can read what removing your registration from BRP means for you.
Living allowance
When you stay with a host family, you will receive a monthly living allowance. In order to receive this allowance, you must be officially registered by the municipality of Rotterdam (Basisregistratie Personen, BRP).
You can apply for living allowance by sending an e-mail to OekraineInkomenWI@rotterdam.nl. Link opens an external page. You will receive an e-mail for an appointment.
Your living allowance will be deposited into a Dutch bank account. You do must have or open a Dutch bank account.
On Betaalvereniging.nl/oekraine. Link opens an external page you will find more information about how to open a checking account.
We deposit the living allowance on your living allowance bank account every 5th of the month.
In the table below you can see what amount you will receive each month.
The living allowance is composed of budgets for food, personal expenses and housing costs. The living allowance for underaged children will be transferred to the parent's bank card.
Living allowance per refugee per month from the 1st of October 2023
Size of family | Who | Food | Personal expenses | Total | Housing allowance (living with a host family) | Total including housing allowance |
---|---|---|---|---|---|---|
1 or 2 persons | Adult or unaccompanied minor refugee | € 242,48 | € 62,66 | € 305,14 | € 80,91 | € 386,05 |
1 or2 persons | Minor | € 200,65 | € 62,66 | € 263,31 | € 80,91 | € 344,22 |
3 persons | Adult | € 193,98 | € 62,66 | € 256,64 | € 80,91 | € 337,55 |
3 persons | Minor | € 160,64 | € 62,66 | € 223,30 | € 80,91 | € 304,21 |
4 persons or more | Adult | € 169,74 | € 62,66 | € 232,40 | € 80,91 | € 313,31 |
4 persons or more | Minor | € 140,34 | € 62,66 | € 203,00 | € 80,91 | € 283,91 |
The debit card is a special card from the municipality. Only the municipality can deposit money on the card. The maximum amount allowed on the card is 2,000 euros.
You can check your balance via Prepaid Saldo. Link opens an external page by entering your customer number and security code. The customer number (10 digits) and security code (4 digits) are indicated on your bank card. The website also allows you to view your transactions.
If you have lost your municipal bank card, you can send an email to OekraineInkomenWI@rotterdam.nl. Link opens an external page
If you are going out of town for a few days, e.g. for holiday or a family visit, you do not need to hand in your living allowance card.
Temporary departure
If you leave temporarily for a maximum of 28 days you will keep the living allowance. After 28 days, we stop the living allowance. This takes effect per the following calendar month.
Permanent departure
If you're leaving the Netherlands for good, you must inform the municipality of Rotterdam: Deregistration from the Netherlands. You will then be deregistered as a resident and will no longer be registered in the Basisregistratie Personen (BRP) Rotterdam. Your living allowance will stop per the following calendar month. You will also no longer be entitled to benefits such as child benefit and healthcare allowance, and your healthcare insurance will stop.
You must also report your permanent departure to the IND for the withdrawal of Temporary Protection. You can do this via a form on the IND website: Declaration of voluntary departure from the Netherlands | IND.nl. Link opens an external page.
Unannounced departure
If you leave unannounced, the municipality will stop the living allowance.
Please always let us know. You can do so by using the Change of Living Allowance form ('Wijzigingsformulier leefgeld').
If you start working, you will no longer be entitled to living allowance.
Mail the form to OekraineInkomenWI@rotterdam.nl. Link opens an external page or bring it to a public location (Public Location Centre or Public Location IJsselmonde) of the municipality. You can also send it by post to: Gemeente Rotterdam, Beheer Inkomen Postbus (PO Box) 1024, 3000 BA Rotterdam.
The living allowance stops when you can provide for yourself, for example through paid employment. If you start working, you must let us know. You can do this by using the 'Living Allowance Change Form' ('Wijzigingsformulier leefgeld').
Mail the form to OekraineInkomenWI@rotterdam.nl. Link opens an external page or bring it to a public location (Public Location Centre or Public Location IJsselmonde) of the municipality. You can also send it by post to: Gemeente Rotterdam, Beheer Inkomen Postbus (PO Box) 1024, 3000 BA Rotterdam.
If you move from the municipality or from the Netherlands, the living allowance will stop.
Do you think your living allowance has been stopped unfairly and do you have any questions about it? Please email: OekraineInkomenWI@rotterdam.nl. Link opens an external page.
Changes within your family can be communicated via email address: OekraineInkomenWI@rotterdam.nl. Link opens an external page.
Those who rent or buy their own property will no longer receive living allowance. Always report changes in your income or housing situation. You can do this with the 'Living Allowance Change Form'.
Mail the form to OekraineInkomenWI@rotterdam.nl. Link opens an external page or bring it to a public location (Public Location Centre or Public Location IJsselmonde) of the municipality. You can also send it by post to: Gemeente Rotterdam, Beheer Inkomen Postbus (PO Box) 1024, 3000 BA Rotterdam.
If you have found paid work, you are no longer entitled to living allowance. If you start working, you must report this. You can do this via the Living Allowance Change Form ('Wijzigingsformulier leefgeld').
If you start working, you must let us know. You can do this by using the 'Living Allowance Change Form' ('Wijzigingsformulier leefgeld').
You can bring this change form to a public location (Publiekslocatie Centrum or Publiekslocatie IJsselmonde) of the municipality, send it by post or e-mail it to OekraineInkomenWI@rotterdam.nl. Link opens an external page.
Yes, refugees from Ukraine are entitled to child benefit if they work and possibly also to child budget if they meet the requirements for child benefit. On Government.nl | Child benefit. Link opens an external page you can read more about the requirements for child benefit and how to apply for it and on Government.nl | Kindgebonden budget (child budget). Link opens an external page you can read more about child budget and how to apply for it.
There are local and national taxes in the Netherlands. On RefugeeHelp. Link opens an external page, you can read more about the different types of taxes in the Netherlands. There, you can also read in which cases you have to pay taxes and in which cases you do not. In the case of local taxes, it depends on your living situation.
Language
- You can get free Dutch lessons at Alsare. This has been arranged by the municipality. More information on Alsare.nl/basisvaardigheden. Link opens an external page (at the bottom of the page). Registration can be done by email: taaloekraine@alsare.nl. Link opens an external page.
- NLTraining. Link opens an external page (nationwide) offers free online language lessons at different levels for everyone aged 18 and above. You can register here.
When registering, the following information is needed from you:- BSN number.
- address where you reside in the Netherlands.
- e-mail or phone number.
- the number of your ID proof (e.g. driving licence, (temporary) residence permit or travel document).
- Neighbourhood centres and libraries in Rotterdam offer (often free) language lessons.
- On www.beterintaal.nu/kaart. Link opens an external page you can find the Rotterdam language offer. This also lists language schools for which you have to pay.
Work
- There are different services available in the city. Informal (often free) services are provided at community centers and libraries. There are also formal services provided by language schools, which require payment. An overview of the available services in Rotterdam can be found at beterintaal.nu/kaart. Link opens an external page.
- NLTraining (national) offers free online language courses at different levels and for everyone 18 years old or over. You can sign up here. Link opens an external page. When registering, the following information is required from you: BSN number, your address in the Netherlands, e-mail and/or telephone, your ID number (for example driver's license, (temporary) residence permit or travel document).
Yes, refugees from Ukraine are allowed to work in the Netherlands. To work, you need a residence certificate from the Immigration and Naturalisation Service (IND). This proof is a sticker in your passport or on a loose paper. Sometimes you get a pass (O-document). You have to be registered in the Basic Registration of Persons (BRP) at the municipality to receive a residence document from the IND. If you are not (or no longer) registered in the BRP, the IND will not extend your residence document.
Please check the IND-information page: Extension sticker or card temporary protection Ukraine | IND. Link opens an external page
Yes, you can visit 'Hallo Werk' (Hello Work) in the Ukranian House at Pleinweg 196a. They’ll be able to provide you with information about working in the Netherlands. You can find the opening hours on the website of Wmo radar. Link opens an external page.
'Hallo Werk' is an online platform that connects job seekers and employers directly. With a profile on Hallo Werk. Link opens an external page you increase the chances of finding a job.
Visit RefugeeHelp. Link opens an external page for more information on finding work.
Betaalvereniging. Link opens an external page provides more information on how to open a checking account at a bank.
If you have received living allowance from the municipality, must inform the municipality of your bank account number. To do so you have to fill in the 'Bank Account Change Form' ('Wijzigingsformulier bankrekeningnummer').
Mail the form to OekraineInkomenWI@rotterdam.nl. Link opens an external page or bring it to a public location (Public Location Centre or Public Location IJsselmonde) of the municipality. You can also send it by post to: Gemeente Rotterdam, Beheer Inkomen Postbus (PO Box) 1024, 3000 BA Rotterdam.
No, having a paid job has no consequence for your stay at a municipal shelter location. However, your living allowance will be stopped once you have a paid job.
If you have found paid work, you are no longer entitled to living allowance. If you start working, you must report this. You can do this via the Living Allowance Change Form'.
Mail the form to OekraineInkomenWI@rotterdam.nl. Link opens an external page or bring it to a public location (Public Location Centre or Public Location IJsselmonde) of the municipality. You can also send it by post to: Gemeente Rotterdam, Beheer Inkomen Postbus (PO Box) 1024, 3000 BA Rotterdam.
If you start working, you must let us know. You can do this by using the 'Living Allowance Change Form' (Wijzigingsformulier leefgeld').
Mail the form to OekraineInkomenWI@rotterdam.nl. Link opens an external page or bring it to a public location (Public Location Centre or Public Location IJsselmonde) of the municipality. You can also send it by post to: Gemeente Rotterdam, Beheer Inkomen Postbus (PO Box) 1024, 3000 BA Rotterdam.
You must report changes in your income. You can do this with the 'Change of living allowance form'.
You can bring this change form to a public location (Publiekslocatie Centrum or Publiekslocatie IJsselmonde) of the municipality, send it by post or e-mail it to OekraineInkomenWI@rotterdam.nl. Link opens an external page.
Have you lost your job? You may be entitled to Unemployment Benefit. In The Netherlands, this is called WW benefit. You can find more information on WW benefit on the website of UWV. Link opens an external page. Are you not entitled to WW benefit? Send an email to OekraneInkomenWI@rotterdam.nl. Link opens an external page. You will then receive an appointment to apply for living allowance.
If you are out of work due to termination of employment or are partially laid off, you may be entitled to Unemployment Benefit. In the Netherlands, this is called WW benefit.
For this, you must meet a number of requirements. You can find the requirements on the website of UWV. Link opens an external page.
If an adult family member has income from work, the living allowance for the whole family stops. If a minor child earns money from a secondary job, only the minor child's living allowance will stop.
You must report changes in your income using the change form. Mail the form to OekraineInkomenWI@rotterdam.nl. Link opens an external page or bring it to a public location (Public Location Centre or Public Location IJsselmonde) of the municipality. You can also send it by post to: Gemeente Rotterdam, Beheer Inkomen Postbus (PO Box) 1024, 3000 BA Rotterdam.
A family consists of:
- Spouses or partners living together and their minor children.
- A parent or guardian - who is responsible for minor children according to Dutch law or practice - and the minor children.
Grandparents, uncles, aunts or adult children are not part of the family. They are independent or a separate family according to the rules.
There are local and national taxes in the Netherlands. On RefugeeHelp. Link opens an external page, you can read more about the different types of taxes in the Netherlands. There, you can also read in which cases you have to pay taxes and in which cases you do not. In the case of local taxes, it depends on your living situation.
More information about contracts, wages, terms and conditions of employment can be found at www.workinnl.nl. Link opens an external page.
Education and daycare
Ukrainian children who still have to learn Dutch can go to Newcomers Education.
Read more about education for children who have just arrived in the Netherlands on the page Recently arrived and school.
Done with newcomer education and looking for regular education? Then visit pageOnderwijs.
- 0-4 year olds:
Inflow at regular daycare facilities if there's space. - 2-4 year olds:
Rotterdam toddler care (16 hours per week, free, register with provider). - 4-12 year-olds:
Pre-school (PSC) and after-school care (ASC). Inflow at regular childcare facilities if there's space.
Check page Leerlingenvervoer.
On the Universitair Asiel Fonds. Link opens an external page (UAF) website you can read more about studying in the Netherlands for Ukrainians.
Transport
Yes, Ukrainian driving licences of people falling under the Temporary Protection Directive are valid throughout the European Union (EU). This applies to all types of driving licences (A, B, C, D). Under the condition that the driving licence has not expired. Driving licences in Cyrillic script are also valid.
Did you lose your driving licence or was it stolen? Then you are currently not allowed to drive. The European Union is still investigating what you should do in that case.
Have you passed your driving test? Then you can apply for your first driving license in the Netherlands.
You can find out how to apply for your driving license at page Eerste rijbewijs aanvragen (Apply for your first driving license).
Do you want to know what you need to do to get your first driver's license? Then take a look at these steps: Dit zijn de stappen voor het halen van je rijbewijs | CBR.nl. Link opens an external page
Please note: if you already have a Ukrainian driver's license, you cannot exchange it for a Dutch driver's license.
- Children up to 4 years old can always travel for free in the Netherlands.
- Children from 4 to 12 years old are entitled to free public transport within Rotterdam: Gratis OV voor kinderen (4 tot 12 jaar). Outside Rotterdam, children must pay.
- Children between 12-18 years who must travel further than 6 km by public transport to an ISK school are entitled to reimbursement.
- If you are older than 66 years and 4 months, you are entitled to free public transport within Rotterdam: Gratis OV voor AOW-gerechtigden. Outside Rotterdam you must pay.
- If you do not fall within any of the above categories, then public transport in the Netherlands is not for free.
- You can park your car for free on P+R Beverwaard (Edo Bergsmaweg). From this P+R location, you can use Tram 23 to get back to the city centre. You can find other parking spaces in the city of Rotterdam on the map Parking in Rotterdam. The first 72 hours are free at most P+R locations, provided you continue your travels by public transport from there.
- If you park your car in Rotterdam, it is important that you park neatly in the designated parking space. Otherwise you risk a fine.
From March 4, 2024, it will be mandatory to drive with a Dutch license plate and to take out car insurance. More information about this will follow later.
Other subjects
There's a meeting place for Ukrainian refugees at Pleinweg 196-a in Rotterdam. You can find volunteers from the Ukrainian Community there. An employee of the municipality of Rotterdam (Vraagwijzer)is also available to answer questions about finances, medical care, education, etcetera.
There are several national and local organisations for Ukrainian people in the Netherlands:
In the Netherlands some matters can (only) be arranged online. For example, registering for education, arranging banking affairs, reporting a crime to the police or making an appointment with the municipality. To log on to the websites of these organizations, you need a DigiD. This is a kind of digital passport with which you can identify yourself safely. Your personal details remain well protected. If you have a BSN number, you can create a DigiD here. Link opens an external page (English).
You cannot, you need to have a DigiD or a Dutch bank account. You can read about how to create a DigiD at 'A website asks for my DigiD. What is that and how do I get a DigiD?'
Betaalvereniging. Link opens an external page provides more information on how to open a checking account with a bank
The child is only entitled to reimbursement for public transport if the school is farther than 6 km away from the home address. He/she can apply for a public transport subscription via student transport. This requires a personal public transport chip card (OV-chipkaart). Go to Leerlingenvervoer to request this.
You can read about how to create a DigiD at 'A website asks for my DigiD. What is that and how do I get a DigiD?'
Betaalvereniging. Link opens an external page provides more information on how to open a checking account with a bank.
There is a free translation website Pryv.it. Link opens an external page ('Hello, how are you' in Ukrainian). With the tool you can translate a conversation or a message in Dutch, English or Ukrainian. You can read how the tool works on the website Pryvit - Speak Every Language. Link opens an external page (Appmachine.com).
- RefugeeHelp.nl. Link opens an external page
- You will find more information for newcomers on the Nieuw in Rotterdam page. Use the Google Translate button at the top right of the page to translate the page.
The communication card with pictures, Dutch and Ukranian words (pdf) can help you during a conversation.
Additional information
For information and questions during your stay in the Netherlands, please contact Municipality of Rotterdam (gemeente Rotterdam):
- +31 10 267 16 25
- hulpoekraine@rotterdam.nl. Link opens an external page.